Technical Support Specialist for Application Production

3 weeks ago


Montreal, Quebec, Canada Axelon Services Corporation Full time

Position:
Application Production Technical Support

Location:
Montreal, CA

Work Schedule:
Monday to Friday - 11:00 AM to 8:00 PM in Summer & 10:00 AM to 07:00 PM in Winter

Weekend Availability:
Sunday rotational once to twice a month, same working hours.

Job Overview

  • Excellent communication skills, both written and verbal.
  • Proficient in incident management processes.
  • In-depth expertise in SQL, with the ability to construct complex queries, preferably in Oracle SQL/PL-SQL.

Technical Skills Required:
  • Solid understanding of Unix and scripting: capable of executing commands for server health checks and adept at analyzing log files.
  • Familiarity with ITIL frameworks.
  • Experience with Dynatrace monitoring tools.
  • Knowledge of job scheduling tools (such as Autosys, Control M), DataStage WTX, and file transfer protocols (CFT/FTP/MQ) is advantageous.
  • Minimum of 4-7 years of experience in Application Production Support.


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