Parts Coordinator
1 month ago
Brandt is seeking a skilled Parts Person to join our agricultural equipment division in Regina. As a key member of our team, you will be responsible for placing new customer parts orders, following up on existing orders, and confirming inventory availability.
This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will have experience in outbound calling, using multiple web applications, and navigating various systems.
Key Responsibilities:
- Initiate outbound sales calls to customers to discuss parts pricing and availability
- Respond to customer inquiries via phone, email, and text channels
- Fulfill parts order requests accurately and efficiently
- Provide inventory availability and shipping times to customers
- Collaborate with other Brandt field staff members to provide parts support and assistance
- Work with multiple vendors to ensure customer parts requests are satisfied
Requirements:
- Experienced multitasker able to navigate multiple systems simultaneously
- Demonstrated ability to deliver exceptional customer satisfaction
- Detail-oriented with a focus on accuracy to ensure customer parts requests are handled quickly and accurately
- Active listener able to understand customer needs and provide recommendations and solutions
- Ability to work effectively in a team environment
- Strong written and verbal communication skills
- Previous experience in the agricultural industry is an asset, but not necessary
What We Offer:
Brandt provides a comprehensive training program to support our team members in their roles. We offer a dynamic and fast-paced work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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