Community Engagement Specialist

4 weeks ago

Victoria, British Columbia, Canada BC Housing Full time

POSITION OVERVIEW

Under the supervision of the Tenant Engagement Manager, the Community Engagement Specialist is tasked with fostering trust, respect, and social connections among residents in properties overseen by BC Housing. This role is pivotal in cultivating resilient communities that are equipped to handle extreme weather conditions. The Specialist will focus on enhancing tenant participation, nurturing positive interactions among residents, and establishing connections with resources in the wider community. The ultimate aim is to design and execute sustainable, inclusive, and impactful housing initiatives that tackle housing challenges and elevate the quality of life for individuals, families, and communities.

The Community Engagement Specialist plays a vital role in ensuring the safety and well-being of residents. The incumbent is responsible for promoting community involvement and forming partnerships to build resilient neighborhoods, ensuring that tenants have the necessary resources, access, and support to navigate unforeseen challenges.

CANDIDATE QUALIFICATIONS

The ideal candidate will possess the following:

EDUCATION & EXPERIENCE:

A Bachelor's degree or diploma in social sciences, community development, community mental health, recreational therapy, or a related field. Significant progressive experience in planning, executing, and managing community development and volunteer initiatives that support vulnerable tenants. Some background in psychosocial program planning with diverse populations facing multiple barriers to stable housing. Demonstrated experience collaborating with diverse tenant groups and community agencies to forge partnerships that deliver a variety of services and support to at-risk individuals and respond to community needs. Alternatively, an equivalent combination of education, training, and experience that meets the employer's standards.

KNOWLEDGE, SKILLS, AND ABILITIES:

Comprehensive understanding of affordable housing policies, programs, and planning practices, as well as community development and housing management. In-depth knowledge of current social issues such as homelessness, mental health challenges, substance abuse, and the effects of extreme weather on vulnerable populations. Strong grasp of community engagement strategies; general awareness of community organizations, the services they offer, and methods for accessing them. Excellent analytical, problem-solving, and time management capabilities. Outstanding verbal and written communication skills, including public speaking, presentations, and workshop facilitation. Proficient negotiation, mediation, and conflict resolution skills. Competence in computer applications and software, including MS Word, Excel, PowerPoint, and Outlook. Ability to comprehend and navigate BC Housing programs, policies, and operational frameworks. Capacity to cultivate relationships, work autonomously, manage multiple responsibilities, and adapt to shifting priorities in a dynamic environment. Skill in summarizing and clarifying complex program information. Ability to organize and manage programs for a diverse demographic. Capability to collaborate effectively across organizational departments within a team and partnership context. Ability to exercise a high level of discretion in establishing supportive, confidential, and trusting relationships with tenants facing multiple challenges. Willingness to travel and work occasional evenings and weekends; transportation arrangements must align with the operational needs of the role. A valid Class 5 BC driver's license and access to a vehicle are required.

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