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Operational Risk Management Specialist
2 months ago
Job Summary
We are seeking a highly skilled Operational Risk Management Specialist to join our team at BDC. As a key member of our risk management function, you will play a lead role in implementing and monitoring our enterprise-wide Operational Risk Management Framework (ORMF).
Key Responsibilities
- Implement and improve BDC's ORM Programs in alignment with regulatory, industry, and risk management best practices.
- Provide expertise to first line of defense (1LOD) and work closely with business lines and corporate functions to support their ORM deliverables.
- Develop and maintain effective risk management mitigation strategies through insurance programs.
- Effectively manage insurance claims and participate in contract negotiations with adjusters, insurers, and lawyers.
- Design and enhance operational risk governance, methodologies, tools, implementation, and trainings in line with BDC's nature of business and industry best practices.
- Provide in-depth business and risk management expertise across all business lines and corporate functions during ORM program interactions.
- Review and challenge 1LOD and 2OD risk assessments and program deliverables.
- Facilitate the establishment of an effective risk culture through the deployment of ORM programs, communication, training, and onboarding of 1LOD, 2LOD, senior management, and other stakeholders.
- Monitor and oversee remediation activities and action plans; coordinate discussions with business unit management to determine or confirm action to be taken.
- Establish, manage, and improve ORM program reporting, including program KRIs, data collection and analysis, risk reporting, risk events, action plans, and committee presentations and management.
- Develop and maintain ORM stakeholder relationships with 1LOD and 2LOD leadership.
- Support ongoing strategic planning for ORM framework, directives, and maturity roadmaps.
- Keep abreast of the latest risk management best practices and regulations.
Requirements
- Bachelor's degree in commerce, finance, business administration, or equivalent.
- 7+ years of relevant experience within the Canadian financial services sector, specifically in front-line operations or process support; direct experience in Operational Risk Management/Business Continuity management preferred.
- Extensive knowledge of Canadian Banking products, processes, and organizations.
- Knowledge of banking regulations and best practices (OSFI, Basel).
- Knowledge of Corporate insurance markets (an asset).
- Ability to produce and communicate polished and crisp reports, analyses, and presentations.
- Excellent judgement and creative problem-solving, including excellent negotiation and conflict resolution.
- Strong analytical qualitative and quantitative skills (advanced MS Excel, Power BI an asset).
- Ability to manage multiple priorities and projects in a fast-paced environment, and meet tight deadlines.
- Capacity to collaborate with a large number of stakeholders in a variety of roles, fields, and levels.
- Proficiency with MS Office Suite (Word, PowerPoint).
- Independent speaker, excellent interpersonal skills, and verbal and written communication (French and English).
