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Senior Claims Services Manager

2 months ago


Guelph, Ontario, Canada the Ladders Full time
Claims Services Team Lead

Agricorp is seeking a skilled Claims Services Team Lead to join the Program Delivery division.

The Role

As the Claims Services Team Lead, you will be responsible for leading a team of claims professionals to ensure timely and accurate resolution of customer claims. You will act as a hands-on functional and motivational leader, empowering team members to provide exceptional customer service.

Key Responsibilities
  • Lead a team of claims professionals to achieve business objectives
  • Develop and implement effective claims handling processes
  • Collaborate with cross-functional teams to resolve complex claims issues
  • Provide coaching and mentoring to team members to improve performance
  • Monitor and analyze claims data to identify trends and areas for improvement
Requirements

To be successful in this role, you will need:

  • Proven leadership experience in claims or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer

Agricorp offers a competitive salary and benefits package, as well as opportunities for professional growth and development.