Director, Technical Operations

4 days ago

Old Toronto, Ontario, Canada Electronic Arts Full time
About the Role

We are seeking a highly experienced and skilled Technical Operations Director to join our team at Electronic Arts. As a key member of our organization, you will be responsible for leading our technical operations and ensuring the smooth delivery of our products.

Key Responsibilities
  • Partner with internal stakeholders to track progress, communicate updates, and ensure alignment with strategic initiatives across the organization.
  • Lead collaborative and detailed delivery cycles and large initiative planning, integrating product/engineering requirements with business goals.
  • Coordinate multiple managers and technical personnel throughout all project phases, from initial discovery through to development and release.
  • Collaborate with Technical Project Managers to report project status and results, fostering a culture of accountability and transparency.
  • Drive a strategic narrative on long-term strategy roadmap, focused outcomes and value to track progress, drive accountability, and foster awareness.
  • Oversee long-term planning and resource allocation processes for our infrastructure.
  • Act as a thought partner with cross-functional teams across the business and EA, creating accountability for delivering outcomes.
  • Partner with PQI-Operations to manage headcount, risk assessment, forecast, and budget.
  • Coach Agile practices to ensure adoption of best practices from the top down.
  • Instil a culture of continuous improvement by promoting experimentation, feedback loops, and reflection.
  • Communicate Agile principles, scrum practices, and the operating model across the PQI-Tech team.
Requirements
  • 8+ years in Agile leadership and product delivery specifically with the application of agile, product and project management principles, practices and theory.
  • Extensive experience in coaching, mentoring, and empowering agile teams.
  • Deep understanding of both operational and technological principles.
  • Experience in driving strategic initiatives and aligning teams towards common goals.
  • Strong change management, with the ability to inspire and motivate teams towards a shared vision.
About Electronic Arts

At Electronic Arts, we are passionate about creating worlds that inspire and entertain. We are committed to fostering a culture of innovation, collaboration, and inclusivity. Our benefits program is designed to support the well-being of our employees, with a focus on physical, emotional, financial, career, and community wellness.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is safe, respectful, and empowering for all employees.

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