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Network Administrator II

2 months ago

Sherwood Park, Alberta, Canada First Canadian Insurance Corporation Full time
Job Title: Network Administrator II

We are seeking a highly skilled Network Administrator II to join our team at First Canadian Insurance Corporation. As a key member of our IT department, you will be responsible for maintaining a reliable, secure, and efficient data communications network spanning our organization and its disaster recovery site.

Key Responsibilities:
  • Maintain and administer the Exchange mail servers, server hardware, software, and the Bit9 Security platform.
  • Install and configure client and server network software for upgrading and maintaining network and telecommunication systems.
  • Program IP phones, hunt groups, and agents in both the Mitel and Cisco phone systems.
  • Manage network operations and software applications, operating systems, and regular maintenance.
  • Supervise the administration of systems and servers related to the network to ensure availability of services to authorized users.
  • Troubleshoot malfunctions of network hardware and software applications, telephones, and security systems to resolve operational issues and restore services.
  • Utilize tools such as Active Directory, Exchange, Rightfax, Mitel, Oaisys, Cisco, and OS400 to effectively govern and facilitate a working environment for our employees.
  • Assist in training new team members and create user accounts based on guidelines and restrictions outlined by managers.
  • Image workstations for plug-and-play, minimizing downtime, and maintain a small inventory of spare imaged terminals on standby in case of emergencies.
  • Recycle hardware when it is no longer usable, securing data or permanently removing sensitive data.
  • Run backups and restore data as needed, using remote support tools to provide technical assistance to staff working abroad.
  • Install and administer third-party vendor software, such as cabling, terminating, and expanding network lines at all company locations as they grow.
  • Trace, tone, replace, and troubleshoot network lines that may be defective.
  • Deploy software and hardware components, such as switches, hubs, routers, and servers.
  • Perform monthly servicing tasks, such as Captaris RightFax server cleanup.
  • Report the progression of all initiatives to the IT Manager and any situational circumstances.
  • Prioritize technical issues based on urgency and importance.
  • Maintain a good working rapport with colleagues, employees, and managers throughout the organization.
  • Create SOPs for new and old technical initiatives.
  • Provide on-call support on a rotational basis, including weekends and holidays.
Requirements:
  • Bachelor of Science degree in computer science specializing in networking.
  • 5+ years of network administration, engineering, or architecture experience.
  • Microsoft Certified Solutions Expert (MCSE) Certification is an asset.
  • Cisco Certified Network Associate (CCNA) is an asset.
  • Working knowledge of Microsoft Office Suite and other commonly used office packages.
  • Fluent in English with proven competencies in verbal and written communication.
  • Fluent in French with proven competencies in verbal and written communication, is an asset.
  • Ability to be on-call on a rotational basis during weekends and statutory holidays.
  • Successful completion of a criminal and education background check and employer reference and verification before employment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.