Store Manager

1 week ago


Mirabel, Canada Matt & Nat Full time
About the Role

Matt & Nat is seeking an experienced Store Manager to lead our retail store team and drive sales growth through exceptional customer service and visual presentation.

Key Responsibilities
  • Store Operations:
    • Manage the day-to-day operations of the store, ensuring a high level of customer satisfaction and sales growth.
    • Establish a customer-centric mindset and ensure all team members are trained to provide exceptional customer service.
    • Monitor and control store expenses, including inventory management and cash handling.
    • Ensure compliance with company policies and procedures, including loss prevention and safety protocols.
  • Visual Presentation:
    • Develop and maintain a visually appealing store environment, including visual merchandising and store displays.
    • Ensure all visual merchandising standards are met, including product placement and signage.
    • Collaborate with the buying team to select and receive merchandise, ensuring timely and accurate delivery.
  • Team Management:
    • Supervise and develop a high-performing team, providing coaching and feedback to ensure individual and team goals are met.
    • Recruit, train, and develop team members, ensuring they have the skills and knowledge to provide exceptional customer service.
    • Conduct regular performance reviews and provide feedback to team members.
Requirements
  • 3+ years of experience in a retail management role, preferably in the fashion industry.
  • Proven track record of driving sales growth and developing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with team members, customers, and vendors.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading fashion brand and contribute to its success.

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