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Office Reception Coordinator

2 months ago

Summerside, Canada H&R Block Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Reception Clerk to join our team at H&R Block. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.

Key Responsibilities
  • Greeting and Directing Clients

You will be the first point of contact for our clients, greeting them warmly and directing them to the appropriate staff member or service area.

Record Keeping and Communication

You will be responsible for recording and relaying important information to our staff and clients, ensuring that all communication is accurate and timely.

Scheduling and Coordination

You will assist with scheduling appointments and coordinating with our staff to ensure that all tasks are completed efficiently.

Cash Handling and Administrative Tasks

You will be responsible for handling cash and credit transactions, as well as performing various administrative tasks such as filing, sorting, and distributing mail.

Customer Service

You will provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a professional and courteous manner.

Requirements
  • Education

A secondary (high) school graduation certificate is required.

Experience

Previous experience in a similar role is an asset, but we are willing to train the right candidate.

Skills

You will possess excellent communication and organizational skills, with the ability to work in a fast-paced environment and multitask with ease.

Working Conditions

You will work in a dynamic and fast-paced environment, with a high level of attention to detail and ability to work under pressure.

Personal Suitability
  • Communication

You will possess excellent oral communication skills, with the ability to communicate effectively with clients and staff.

Organizational

You will be highly organized and able to prioritize tasks effectively.

Reliability

You will be reliable and able to maintain confidentiality when handling sensitive information.

Team Player

You will be a team player, with the ability to work collaboratively with our staff to achieve our goals.