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Parts Advisor

2 months ago

Abbotsford, British Columbia, Canada OpenRoad Auto Group Full time
{"h1": "Unlock Your Potential at OpenRoad Auto Group", "p": "At OpenRoad Auto Group, we're passionate about delivering exceptional customer experiences and providing our team members with opportunities to grow and thrive. As a Parts Advisor, you'll play a vital role in ensuring our customers receive the best possible service and support.

**Key Responsibilities:**

* Provide exceptional customer service and interact with guests and wholesale customers
* Maintain minimum levels of parts and supplies through data processing records and visual inspection
* Look up stock numbers and prices in the system
* Advise customers on the substitution or modification of parts when exact replacement is not available
* Maintain systemized storage facilities ensuring proper security for parts and tools
* Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty
* Take periodic parts room inventory and establish minimum supply levels on the basis of operational needs
* Issue parts on the basis of requisitions submitted by Technicians
* Work to improve CSI and general customer satisfaction in accordance with the OpenRoad's philosophy
* Maintain parts and parts room in a clean and orderly manner
* Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor

**Requirements:**

* At least 1 year experience in Auto Parts advisory role
* Excellent customer service skills
* Working knowledge of automotive equipment, parts and accessories, and the ability to operate assigned equipment safely
* Current knowledge of local sources of supply
* Knowledge of techniques for receiving, storing, and issuing parts and supplies
* Ability to maintain records and prepare reports using a computerized equipment maintenance system
* Ability to work cooperatively with all levels of the organization
* Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions
* Ability to make sound decisions in a manner consistent with the essential job functions
* Valid BC drivers license

**What We Offer:**

* Opportunity to work with a variety of OEM brands
* Amazing incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy
* Internal and external, training & development opportunities for skill-development and growth
* Comprehensive extended health and dental plan, tailored around Associate wellness
* Recognition and Engagement Events

**Join Our Team:**

If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.

Apply today and take the first step towards a rewarding career with OpenRoad Auto Group"}