Host/Hostess
4 hours ago
About the Role
We are seeking a skilled and enthusiastic Host/Hostess to join our team at Cascades Casino. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.
Key Responsibilities
- Manage the flow of the restaurant, ensuring a seamless dining experience for our guests.
- Process reservations and plan guest seating arrangements.
- Assist servers with food and beverage expediting, bussing, and cleaning.
- Provide exceptional customer service, engaging with guests and resolving any issues that may arise.
Requirements
- Previous experience in the hospitality or food service industry is an asset.
- Cash handling experience using a POS system or cashier register is required.
- Serving It Right (BC)/Proserve (Alberta) certificate or Smart Serve (Ontario) is a must.
- World Host/Super Host certificate or other similar customer service programs are preferred.
- Effective public speaking skills and presence are essential.
- Ability to lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
What We Offer
- A competitive hourly rate of $17.40.
- A comprehensive benefits package for full-time employees.
- A flexible work-life balance and opportunities for career advancement.
- A fun and supportive work environment.
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 gaming properties across British Columbia, Ontario, and Edmonton, Alberta, we offer a wide range of career opportunities in gaming, hospitality, and entertainment.
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