Court Representative
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Court & Client Representative to join our team at Brampton. As a key member of our court administration team, you will provide exceptional customer service, support, and issue resolution to the public, members of the legal profession, and enforcement agencies.
Key Responsibilities:
- Provide court administration support, including responding to counter and phone enquiries, and acting as a courtroom monitor.
- Prepare and certify court transcripts, and ensure all court proceedings are documented and recorded in accordance with legislated requirements.
- Provide client service, support, and issue resolution, including assisting with payouts for fines, fees, restitution, transcripts, and other source revenue.
- Ensure all court proceedings are safeguarded, recorded, annotated, and certified in accordance with legislated requirements and ministry guidelines.
- Prepare dockets and files for court and screening reviews, and arrange adjournment dates.
- Accept filing of Certificates of Offence, Informations, Penalty Notices, and data entry or preparation for data entry by external vendor.
- Prepare and record statistical data, and provide technical advice, guidance, and mentorship to other employees.
Requirements:
- High School (Grade 12) graduation plus an additional program of over one and up to two years or equivalent in Court Support Services, Court Reporting, Law, Business, Psychology, Sociology, Human Resources, or related program.
- Over one (1) year, up to and including two (2) years of related court experience.
- Knowledge of legislation and processes related to court administration matters.
- Superior organizational skills, and proficiency in computerized court case management systems and MS Office Suite.
- Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information].
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