Court Representative

4 weeks ago


Brampton, Ontario, Canada Brampton Full time
Job Title: Court & Client Representative

Job Summary:

We are seeking a highly organized and detail-oriented Court & Client Representative to join our team at Brampton. As a key member of our court administration team, you will provide exceptional support to the public, legal professionals, and enforcement agencies.

Key Responsibilities:

  • Provide court administration support, including responding to counter and phone enquiries, and acting as a courtroom monitor.
  • Prepare and certify court transcripts, and ensure all court proceedings are documented and recorded in accordance with legislated requirements.
  • Provide client service, support, and issue resolution, including assisting the public and clients in the courtroom, office, and over the phone.
  • Receives and processes payouts for fines, fees, restitution, transcripts, and other source revenue, and reconciles/balances all accounts.
  • Ensure all proceedings are safeguarded, recorded, annotated, and certified in accordance with legislated requirements and ministry guidelines.
  • Provide judicial assistance, including preparing dockets and files for court and screening reviews.
  • Opens, recesses, resumes, and closes court, and arranges adjournment dates.
  • Accepts filing of Certificates of Offence, Informations, Penalty Notices, and data entry or preparation for data entry by external vendor.
  • Accepts, marks, and records all exhibits submitted in court, and obtains exhibits from the appropriate custodian.
  • Prepares and records statistical data, and provides technical advice, guidance, and mentorship to other employees.
  • Produce transcripts or copy of digital recording of court proceedings on request.
  • Liaise with other agencies and city divisions.
  • Provide administrative/clerical support to the Manager and Supervisors as may be required.

Requirements:

  • High School (Grade 12) graduation plus an additional program of over one and up to two years or equivalent in Court Support Services, Court Reporting, Law, Business, Psychology, Sociology, Human Resources, or related program.
  • Over one (1) year, up to and including two (2) years of related court experience.
  • Knowledge of legislation and processes related to court administration matters.
  • Superior organizational skills.
  • Proficiency in computerized court case management systems such as ICON, Command Center, and CAMS.
  • Proficiency in MS Office Suite.
  • Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
  • Ability to work independently or as part of a team.

Selection Criteria:

  • High School (Grade 12) graduation plus an additional program of over one and up to two years or equivalent in Court Support Services, Court Reporting, Law, Business, Psychology, Sociology, Human Resources, or related program.
  • Over one (1) year, up to and including two (2) years of related court experience.
  • Knowledge of legislation and processes related to court administration matters.
  • Superior organizational skills.
  • Proficiency in computerized court case management systems such as ICON, Command Center, and CAMS.
  • Proficiency in MS Office Suite.
  • Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
  • Ability to work independently or as part of a team.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].


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