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Hotel Operations Supervisor

3 months ago

Brantford, Ontario, Canada 2113626 Ontario Inc. Full time
Position Overview

We are seeking a dedicated Hotel Operations Supervisor to oversee the daily functions of our hospitality establishment. This role is essential in ensuring that our guests receive exceptional service and that our operations run smoothly.

Key Responsibilities
  • Education: Completion of secondary (high) school education is required.
  • Experience: A minimum of 7 months to less than 1 year in a similar role is preferred.
  • Work Environment: This position is based in a hotel, motel, or resort setting.
  • Core Duties:
    • Assist in performing tasks as directed by management.
    • Support clients and guests with unique requirements.
    • Coordinate, delegate, and assess the work of team members.
    • Participate in the hiring and training of new personnel.
    • Ensure the proper functioning of systems and equipment.
    • Order necessary materials and supplies.
  • Supervision: Responsible for overseeing a team of 3-4 individuals.
  • Technical Skills: Proficient in using MS Outlook.
  • Work Conditions:
    • Requires meticulous attention to detail.
    • Ability to thrive in a fast-paced environment.
    • Manage a substantial workload effectively.
    • Willingness to work overtime as needed.
    • Capable of standing for extended periods.
    • Meet tight deadlines while working under pressure.
  • Personal Attributes:
    • Strong accuracy and attention to detail.
    • Client-focused approach.
    • Dependable and reliable.
    • Excellent interpersonal and communication skills.
    • Demonstrates flexibility and initiative.
    • Strong organizational capabilities.
    • A true team player.
  • Employment Type: This is a permanent position.
  • Language Requirement: Proficiency in English is essential.
  • Work Hours: Expected to work 40 hours per week.