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Loss Prevention Specialist

2 months ago

Edmonton, Alberta, Canada London Drugs Full time
Job Description

Job Title: Loss Prevention Specialist

Job Summary:

We are seeking a highly skilled Loss Prevention Specialist to join our team at London Drugs. As a Loss Prevention Specialist, you will be responsible for monitoring company locations via remote systems, responding to incidents, and ensuring that documentation is complete and meets established protocols.

Key Responsibilities:

  • Protect all company assets and reduce losses.
  • Remote monitoring of designated company locations.
  • Provide dispatch information to emergency responders as appropriate.
  • Provide support to internal customers.
  • Prepare incident reports and evidence packages to meet both company and legal standards.
  • Conduct daily assigned compliance audits.
  • Conduct telephone interviews.

Qualifications:

  • Possess a current provincial security worker license with a security guard or security monitor designation.
  • First Aid & W.H.I.M.I.S. training.
  • Basic working knowledge of computers, networks, and security systems (CCTV, remote video, access control, etc.).
  • Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence.
  • Working knowledge of retail loss prevention and security practices.
  • Education in the areas of criminology, emergency management, justice, or security management is an asset.

Skills and Abilities:

  • Ability to adhere to business phone etiquette while ensuring a positive customer experience.
  • Ability to maintain professional and effective demeanor in critical incidents.
  • Ability to work independently in a varied and demanding environment while maintaining objectivity.
  • Strong time management, organizational, and prioritization skills.
  • Ability to maintain confidentiality of all company information, procedures, facilities systems, and investigations.
  • Ability to interview, gain relevant information in a non-confrontational manner.

What We Offer:

  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family.
  • Company matched RRSPs.
  • Employee Discount Program.
  • Postsecondary Entrance Scholarships for you or your children.
  • Community Involvement.

Working Conditions:

This is a Full-Time position. Candidates must be available to work a flexible schedule, Monday through Sunday, 40 hours per week.