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Business Support Co-op

2 months ago

Toronto, Ontario, Canada RBC Full time
About the Opportunity

We are seeking a highly motivated and detail-oriented Business Support Co-op to join our Technology and Operations team at RBC. As a Business Support Co-op, you will have the opportunity to work on various projects and tasks that will help you develop your skills and knowledge in business analysis, project management, and technology.

Key Responsibilities
  • Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
  • Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
  • Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
  • Create/update detailed project schedules.
  • Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
Requirements
  • Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
  • Leadership acumen and a passion to apply it in a dynamic business environment.
  • Excellent interpersonal and highly developed communication skills (verbal and written).
  • Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
  • Strong MS Office skills Word, Outlook, Excel, and PowerPoint.
  • Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).
Preferred Qualifications
  • Capability to manage multiple priorities across a number of assignments and prioritize effectively.
  • Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.
  • Knowledge of Risk Assessment & Quantification methodologies.
  • Experience creating process documents.
  • Understanding of multimedia/interactive design principles.
  • Experience working with brand standards and delivering on brand strategy.
About RBC

RBC is a leading financial institution that is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

We strive to provide an accessible candidate experience for our prospective employees with different abilities. If you need any accommodations during the recruitment process, please let us know.