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Food Service Supervisor

2 months ago

Quinte West, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Team Management
    • Supervise and check assembly of trays
    • Establish work schedules
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service environment
  • Work Environment
    • Noisy work environment
    • Exposure to odours
  • Work Setting
    • Coffee shop environment
    • Fast-paced work environment
  • Physical Demands
    • Standing for extended periods
    • Walking
    • Attention to detail
  • Personal Qualities
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
    • Initiative
    • Dependability
What We Offer
  • Health Benefits
    • Health care plan
  • Other Benefits
    • Parking available
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 40 hours per week