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Food Service Team Lead
2 months ago
We are seeking a highly skilled Food Service Supervisor to join our team at 2473164 ONTARIO INC. o/a TIM HORTONS. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities:- Team Leadership: Supervise and coordinate the activities of food service staff, providing guidance and support to ensure excellent customer service and food quality.
- Food Preparation and Service: Ensure that food is prepared and served to our high standards, meeting quality control standards and maintaining a clean and safe work environment.
- Training and Development: Train new staff members in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to improve performance.
- Inventory Management: Estimate and order ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and satisfied.
- Reporting and Administration: Prepare and submit reports on sales, inventory, and staff performance, and maintain accurate records and files.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in a food service environment
- Work Setting: Coffee shop or restaurant environment
- Physical Demands: Standing for extended periods, fast-paced environment, and physically demanding work
- Recognized Employer: We are a recognized employer with a strong commitment to diversity and inclusion
- Support for Newcomers and Refugees: We welcome and support newcomers and refugees who were displaced by a conflict or natural disaster
- Support for Indigenous People: We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations
Permanent position with 30 to 40 hours per week
Work Language:English