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Ecommerce Platform Operations Expert
3 months ago
As a key member of the Direct-to-Player business team, the Ecommerce Platform Operations Expert will report directly to the Senior Manager of Ecommerce Platform Operations. This role requires a deep understanding of a specific set of digital tools within the Ecommerce Platform portfolio, aimed at maximizing their effectiveness to achieve ambitious market entry objectives.
Key Responsibilities- Utilize essential internal and external Ecommerce promotional and content tools to enhance commercial initiatives and facilitate the launch of new features.
- Contribute to the definition of content that minimizes operational risks while maximizing the perceived value in the market.
- Provide the team with critical insights to support the rollout of new commercial initiatives and e-commerce features.
- Develop and maintain a comprehensive knowledge base regarding your designated Ecommerce tools and their optimal practices.
- Streamline operational activities to enhance the usability of the e-Commerce platform and reduce risks, striving for operational excellence.
- Research and analyze new enhancements to boost global adoption and performance of the solutions based on empirical data.
- Oversee the overall performance and user experience of the dedicated ecommerce tools stream to elevate perceived value and encourage adoption.
- Collaborate effectively by sharing valuable insights to foster a profitable and scalable roadmap for ecommerce operations, product launches, and events related to product exploration.
- Exemplify Ubisoft's core values by serving as a role model, engaging constructively, inspiring colleagues positively, and stepping beyond your comfort zone to enhance your professional skills.
- Demonstrated experience in B2C ecommerce operations or web content management/coordination. Familiarity with the Salesforce Commerce Cloud suite is advantageous.
- A strong desire and capability to leverage digital products to address business challenges with a customer-focused and analytical approach.
- Ability to operate under tight deadlines, with a strong focus on prioritization and effective time management.
- Meticulous attention to detail.
- Basic to intermediate understanding of web programming languages such as HTML and CSS.
Ubisoft employs 19,000 team members across more than 30 countries, united by a mission to enrich players' lives through original and memorable gaming experiences. Our commitment to diversity and inclusion ensures that all individuals, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age, have equal opportunities. We believe that diverse backgrounds and perspectives are essential for creating immersive worlds where both players and teams can thrive and express themselves.
