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Senior Specialist in Rail Operations – Crew Planning
3 months ago
Position Overview: This role requires a presence at Metrolinx offices for a minimum of three days each week. As a subject matter expert in operational business continuity, you will be expected to provide support around the clock as necessary.
Metrolinx is dedicated to enhancing connectivity across the Greater Golden Horseshoe region. We manage GO Transit and UP Express, in addition to the PRESTO fare payment system. Our ongoing projects include the development of new rapid transit solutions, such as GO Expansion and Light Rail Transit routes, as well as significant upgrades to Toronto's subway system, all aimed at improving transportation efficiency.
Key Responsibilities:
- Design, implement, and oversee Train Service Plans (TSP) utilizing specialized software for GO Transit, UP Express, and third-party operators. Responsibilities include timetable creation, conflict resolution, equipment lineup development, and operational data management.
- Guide and mentor a team of co-op students, analysts, and planners in the execution of TSP, including service modifications and operational adjustments.
- Evaluate the effectiveness of special services and plans, and develop alternative strategies to enhance Rail Operations.
- Act as a liaison for Rail Service Design, collaborating with internal stakeholders to ensure that technical and operational considerations are integrated into standard operating procedures and contingency plans.
- Proactively monitor and enhance rail key performance indicators, including schedule adherence and operational performance metrics.
- Serve as a business continuity representative in a rail operational planning capacity, available for support as required.
- Collaborate with other Service Design units, including Service Planning and Operational Readiness.
Qualifications:
- A diploma in Business Administration or a related field, or a combination of education and experience deemed equivalent.
- Progressive experience in supervising staff and managing rail operations, preferably within a public transit context.
- Hands-on experience in passenger rail operations, including dispatching, incident response, and crew management.
- Familiarity with TrainPlan rail mapping and timetabling software, with a preference for experience in similar systems.
- Ability to analyze data from historical rail operation records and utilize various software tools effectively.
- Proficiency in Microsoft Office Suite and knowledge of database management and programming languages is advantageous.
- Understanding of legal and regulatory frameworks governing passenger rail services is essential.
Inclusivity Statement: We value the diverse skills and experiences each individual brings to Metrolinx and are committed to fostering an inclusive and accessible workplace. We encourage applications from individuals of all backgrounds and identities.
