Director of Client Relations
4 weeks ago
This position oversees a designated group of clients and Account Managers, ensuring exceptional customer service and collaboration with clients and the Account Management team to drive key metrics and measurements. The Director of Client Relations will be expected to travel within assigned accounts for client visits, coaching of the Account Management team, and on-site team members, while collaborating with all departments to accommodate a 24/7 operation.
Key Responsibilities:- Directly manage a team of Account Managers who provide leadership, direction, and tactical coordination for all operational activities.
- Collaborate with the Director of Operations to ensure sub usage is reduced, overtime and open shifts are minimized, and yearly targets are met.
- Participate in strategic planning by recommending and developing proactive policies, procedures, and systems to support operations.
- Manage cost efficiencies, including overtime and training time, to optimize business performance.
- Assist Supervisors, Account Managers, and personnel in responsible charge with scheduling activities, ensuring the best processes are followed.
- Ability to use Microsoft Office 365 with efficiency.
- Strong leadership and communication skills.
- Experience in account management and customer relations.
- Ability to travel within assigned accounts.
This role requires a strong leader who can drive results, build relationships, and optimize business performance. If you have a passion for customer service and account management, we encourage you to apply for this exciting opportunity.
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeDirector of Client RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaboration with clients and the Account Management team to ensure key metrics and measurements are up-to-date and actioned. The Director of Client Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeDirector of Client RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaboration with clients and the Account Management team to ensure key metrics and measurements are up-to-date and actioned. The Director of Client Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
1 month ago
Toronto, Ontario, Canada GardaWorld Full timeDirector of Client RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaborating with clients and the Account Management team to ensure key metrics and measurements are up to date and actioned. The Director of Client Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
1 month ago
Toronto, Ontario, Canada GardaWorld Full timeDirector of Client RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaborating with clients and the Account Management team to ensure key metrics and measurements are up to date and actioned. The Director of Client Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeDirector of Client RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaborating with clients and the Account Management team to ensure key metrics and measurements are up to date and actioned. The Director of Client Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeDirector of Client RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaborating with clients and the Account Management team to ensure key metrics and measurements are up to date and actioned. The Director of Client Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
4 weeks ago
Old Toronto, Ontario, Canada GardaWorld Companies Full timeDirector, Customer RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaboration with clients and the Account Management team to ensure key metrics and measurements are up-to-date and actioned. The Director of Customer Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
4 weeks ago
Old Toronto, Ontario, Canada GardaWorld Companies Full timeDirector, Customer RelationsThis role oversees a designated group of clients and Account Managers, responsible for customer service, collaboration with clients and the Account Management team to ensure key metrics and measurements are up-to-date and actioned. The Director of Customer Relations is responsible for client retention and growth with existing and...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeJob Title: Director of Client RelationsThis position oversees a designated group of clients and Account Managers, ensuring exceptional customer service and collaboration with clients and the Account Management team to meet key metrics and measurements. The Director of Client Relations will be expected to travel within assigned accounts for client visits,...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeJob Title: Director of Client RelationsThis position oversees a designated group of clients and Account Managers, ensuring exceptional customer service and collaboration with clients and the Account Management team to meet key metrics and measurements. The Director of Client Relations will be expected to travel within assigned accounts for client visits,...
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Director of Client Relations
3 weeks ago
Toronto, Ontario, Canada Gardaworld Full timeJob SummaryThis position oversees a designated group of clients and Account Managers, responsible for customer service, collaborating with clients and the Account Management team to ensure key metrics and measurements are up to date and actioned. The Director of Customer Relations will be expected to travel within the assigned accounts for client visits,...
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Director of Client Relations
3 weeks ago
Toronto, Ontario, Canada Gardaworld Full timeJob SummaryThis position oversees a designated group of clients and Account Managers, responsible for customer service, collaborating with clients and the Account Management team to ensure key metrics and measurements are up to date and actioned. The Director of Customer Relations will be expected to travel within the assigned accounts for client visits,...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Client Relations to join our team at GardaWorld. As a key member of our leadership team, you will be responsible for overseeing a designated group of clients and Account Managers, ensuring exceptional customer service and driving business growth.The ideal candidate will have a proven...
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Director of Client Relations
4 weeks ago
Toronto, Ontario, Canada GardaWorld Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Client Relations to join our team at GardaWorld. As a key member of our leadership team, you will be responsible for overseeing a designated group of clients and Account Managers, ensuring exceptional customer service and driving business growth.The ideal candidate will have a proven...
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Director of Client Relations
2 weeks ago
Old Toronto, Ontario, Canada Gardaworld Full timeDirector, Customer Relations, GTAJob Summary: We are seeking a highly skilled and experienced Director of Customer Relations to lead our client relations team in GTA. The successful candidate will be responsible for overseeing a designated group of clients and Account Managers, ensuring exceptional customer service, and driving business growth.Key...
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Director of Client Relations
3 weeks ago
Old Toronto, Ontario, Canada Gardaworld Full timeJob Title: Director, Customer Relations, GTAJob Summary:The Director of Customer Relations is a key leadership position responsible for overseeing a designated group of clients and Account Managers. This role requires strong communication and delegation skills, as well as the ability to create a positive work environment and motivate team members to achieve...
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Director of Client Relations
3 weeks ago
Old Toronto, Ontario, Canada Gardaworld Full timeJob Title: Director, Customer Relations, GTAJob Summary:The Director of Customer Relations is a key leadership position responsible for overseeing a designated group of clients and Account Managers. This role requires strong communication and delegation skills, as well as the ability to create a positive work environment and motivate team members to achieve...
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Director of Client Relations
4 weeks ago
Old Toronto, Ontario, Canada GardaWorld Full timeDirector, Customer Relations, GTAGardaWorld is seeking a seasoned professional to lead our customer relations efforts in the GTA region. As Director, Customer Relations, you will be responsible for overseeing a designated group of clients and Account Managers, ensuring exceptional customer service and driving business growth.Key Responsibilities:Develop and...
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Director of Client Relations
4 weeks ago
Old Toronto, Ontario, Canada GardaWorld Full timeDirector, Customer Relations, GTAGardaWorld is seeking a seasoned professional to lead our customer relations efforts in the GTA region. As Director, Customer Relations, you will be responsible for overseeing a designated group of clients and Account Managers, ensuring exceptional customer service and driving business growth.Key Responsibilities:Develop and...
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Director of Client Relations and High Jewelry
4 weeks ago
Toronto, Ontario, Canada Tiffany & Co. Full timeJob Title: Director of Client Relations and High JewelryWe are seeking a highly skilled and experienced professional to join our team as a Director of Client Relations and High Jewelry. This role will be responsible for developing and maintaining strong relationships with our top clients, driving new business opportunities, and delivering exceptional client...
