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Manufacturing System Administrator

2 months ago

Markham, Ontario, Canada Giesecke+Devrient Full time

Job Summary

The Manufacturing System Administrator is responsible for overseeing the smooth and efficient operation of the Manufacturing System, ensuring seamless integration with other software tools. This role requires a Subject Matter Expert with oversight of all configuration, user, and reporting activities associated with the system. The incumbent will liaise regularly with Operations, IT, Client Services, PMO, Sales, and Finance departments, as well as interact with all levels of the organization, from production operators and management to the Executive management team. Effective communication and problem-solving skills are essential for success in this role.

Responsibilities

  • Collaborate with Operations management to design, develop, and deliver reports using Excel and DB.
  • Manage application configuration of the Manufacturing System, ensuring optimal performance and efficiency.
  • Maintain required 'Tactic' scheduling system reporting using W/S Banded Report Writer.
  • Oversee daily monitoring and fixes for Data Base and application issues, including troubleshooting of application, configuration, and user issues.
  • Provide expert support for M-Print On-Demand tool and BiBatch converter virtual printer, requiring HTML/CSS knowledge.
  • Manage and oversee the training of G+D users, including creation of associated documents as required.
  • Maintain DCT Helper Application (sensors) with working knowledge of C#.NET, including custom controls, HTML, and web pages, and 'screen scraping' methodologies.
  • Oversee and manage vendor relationships to ensure efficient operation of the Manufacturing System and tools.
  • Provide expertise and input for projects and initiatives involving the Manufacturing System and tools.
  • Maintain and oversee physical plant and system hardware in close collaboration with IT.
  • Configure and manage print queues and Manufacturing System ticket printers.
  • Coordinate with IT to oversee the setup and configuration of data collection terminals.
  • Oversee and manage application patches and license files in close collaboration with IT.

Qualifications, Experience, and Educational Requirements

  • 3-5 years' hands-on work experience with DB and reporting.
  • 2-3 years of experience creating.NET applications.
  • 2-3 years of experience creating Windows Services in.NET.

Skills and Competencies

  • Technologies in a manufacturing or engineering environment.
  • Ability to translate complex technical details into workable general scenarios within the business structure.
  • Strong communicator with an ability to relate business requirements to technical solutions, across various departments and functions and between levels.
  • Creative problem solver with a strong desire to learn and develop.
  • Strong analytical skills.
  • Proven work experience in coordinating/overseeing the activities of outside vendors.
  • Working knowledge of SAP is considered an asset.
  • Working knowledge of SQL (query language) & SQL Server experience as an asset.
  • Intermediate knowledge of Excel Macros (VBA).
  • Intermediate knowledge of VB and/or C#.
  • Intermediate knowledge of HTML/CSS/JavaScript.
  • Basic to good understanding of XML.
  • Basic to good understanding of Windows Services.
  • Basic to good understanding of 'screen scraping' techniques (e.g. using VB, C# or similar).
  • Intermediate working knowledge of how to use MS Office applications for generating technical charts, diagrams, and flowcharts.

Education

  • BSc and/or equivalent work experience.

Working Conditions

  • While the majority of the work will be typical office/workstation in nature, there is a frequent need to interact directly with the operations management team, staff, and environment.
  • Some physical work required related to the implementation and setup of hardware, installing hardware components, basic wiring hookup, etc.
  • Given this position's key role as Subject Matter Expert and administrator for the Manufacturing System, there is the potential for support outside of normal working hours, including weekends or holidays.
  • Infrequent travel is required to support the same activities in the Dorval facility of the Canadian operation.