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CBTS Managed Services Leadership Role

2 months ago

Calgary, Alberta, Canada CBTS Full time
Job Summary

We are seeking a highly skilled and experienced leader to join our team as a Corporate Planning and Performance Director. This is a highly visible, customer-facing leadership role, leading a team of engineers responsible for timely implementation of AWS IAM access policies and procedures.

Key Responsibilities
  • Team Leadership: Lead a team of engineers responsible for the development and support of AWS IAM resources, including users, groups, roles, and policies.
  • Operational Efficiency: Drive operational efficiencies and process improvement in the development and implementation of AWS IAM access policies in a large enterprise environment.
  • Security and Compliance: Ensure the developed solutions follow corporate IAM security policies/standards and regulatory requirements while enforcing the principle of least privilege.
  • Incident Management: Manage team changes, incidents, and outages to restore service and minimize impact to IAM services.
  • Customer Focus: Develop a high understanding of customer perspective and requirements and formulate a plan to meet those.
  • Communication: Actively participate in the day-to-day delivery of AWS IAM Operations and regular communication with the customer.
  • Presentation and Reporting: Prepare and present formal presentations related to assigned projects.
  • Team Development: Leverage systems & processes to develop a cohesive team & retain talented individuals to exceed customer needs.
  • Performance Evaluation: Evaluate team performance and provide feedback, empowerment, and coaching.
Requirements
  • Leadership Experience: 5+ years' experience leading a team of engineers, contractors, and third parties to deliver complex systems.
  • Technical Expertise: Strong technical experience in the development and implementation of AWS IAM enterprise solutions.
  • Business Acumen: Experience in project management, enterprise implementation, strategic planning, business acumen, and change management.
  • Process Development: Ability to develop processes and procedures for supporting and implementing complex, enterprise solutions.
  • People Management: Ability to manage people with a diversity of talents, including highly skilled engineers.
  • Communication Skills: Excellent verbal, presentation, and written communications skills.
  • Analytical Skills: Excellent analytical ability and problem-solving skills.
  • Sound Judgment: Sound judgment and ability to work as part of a team in a fast-paced environment.
  • Organizational Skills: Strong organizational skills.
Preferred Qualifications
  • Certifications: AWS Developer Assoc or AWS Solution Architect Associate