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Client Services Associate

3 months ago

Calgary, Alberta, Canada MATRIX ACCOUNTING SERVICES Full time
Position Overview

The Front Desk Coordinator at MATRIX ACCOUNTING SERVICES plays a vital role in ensuring a welcoming and efficient environment for clients and visitors. This position requires a blend of administrative skills and customer service expertise.

Educational Requirements
  • Minimum: Secondary (high) school graduation certificate
Key Responsibilities
  • Greet and direct clients to the appropriate personnel or departments
  • Provide essential information to clients and the public
  • Schedule and confirm appointments
  • Process and issue invoices
  • Manage incoming and outgoing financial transactions
  • Handle phone calls and relay messages accurately
  • Deliver exceptional customer service consistently
Work Environment and Physical Demands
  • Ability to work effectively under pressure
  • Engage in repetitive tasks as required
  • Strong attention to detail is essential
  • Responsibilities include a mix of sitting, standing, and walking
Personal Attributes
  • Exhibits strong organizational skills
  • Works well as part of a team
  • Capable of multitasking efficiently
  • Demonstrates effective time management abilities
Experience and Employment Details
  • Training will be provided for the successful candidate
  • Employment type: Permanent
  • Working language: English
  • Weekly hours: 35 to 40 hours