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Senior Manager, Digital Advisory Services

3 months ago


Halifax, Nova Scotia, Canada Scotiabank Full time

Requisition ID: 204848

Be part of a purpose-driven team that is dedicated to achieving results within an inclusive and high-performing culture.

Position Overview:

The Senior Manager of the Small Business Virtual Advice Team is responsible for leading and managing the team to ensure that business strategies, plans, and initiatives are executed in alignment with regulatory requirements and internal policies.

  • Foster a customer-centric culture within the team to enhance client relationships and leverage broader organizational resources.
  • Provide leadership and mentorship to the Virtual Advice Managers, cultivating a team of high-performing experts focused on client-centered advisory conversations.
  • Contribute to the strategic planning and execution of initiatives that align with the objectives of Small Business Distribution and the regions supported by the team.
  • Enhance awareness of virtual services by collaborating closely with key stakeholders, assisting in identifying opportunities, and delivering tailored solutions that highlight benefits for both clients and the organization.
  • Ensure that the organization's risk appetite and culture are integrated into daily operations and decision-making processes.
  • Establish an environment that promotes effective and efficient operations while adhering to the organization's values, code of conduct, and global sales principles.
  • Develop a high-performance culture by implementing a people strategy that attracts, retains, and develops talent while fostering an inclusive workplace.
Qualifications:
  • A university degree in business, finance, or economics, or equivalent professional experience. Strong interpersonal, communication, judgment, negotiation, coordination, and analytical skills are essential.
  • Proven ability to lead change, embrace cross-cultural leadership, and maintain a strong focus on customer satisfaction and results.
  • Demonstrated creative and strategic thinking abilities, with a proactive approach to identifying and acting on improvement opportunities.
  • Essential sales management skills, with the capability to influence and motivate team members.
  • Additional training requirements as deemed necessary by the organization.
What We Offer:
  • An opportunity to be part of an innovative organization that encourages collaboration across various business lines.
  • A rewarding career trajectory with diverse opportunities for professional growth.
  • A competitive salary and benefits package.
  • Internal training programs to support your development and enhance your skills.
  • A commitment to making a positive impact in our communities for both employees and clients.

Scotiabank is a leading financial institution in the Americas, dedicated to helping customers, their families, and communities achieve success through a wide range of financial products and services.

We value the unique skills and experiences that each individual brings to our organization and are committed to fostering an inclusive and accessible environment for all. If you require accommodations during the recruitment process, please inform our recruitment team. Candidates must apply directly online to be considered for this role. We appreciate all applicants for their interest in a career with Scotiabank; however, only those selected for an interview will be contacted.