Retail Store Manager

4 weeks ago

Barrie, Ontario, Canada A1 INDIAN GROCERY Full time
Retail Store Supervisor Job Description

A1 INDIAN GROCERY is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide exceptional customer service and meet sales targets.
  • Authorize Payments: Verify and approve payments by cheque, ensuring accurate and timely processing.
  • Order Merchandise: Coordinate with suppliers to order merchandise, ensuring timely delivery and optimal inventory levels.
  • Establish Work Schedules: Create and manage work schedules for sales associates, ensuring adequate coverage and minimizing overtime.
  • Sell Merchandise: Provide excellent customer service, promoting and selling merchandise to meet sales targets.
  • Prepare Reports: Analyze sales data, prepare reports on sales volumes, merchandising, and personnel matters, and provide recommendations for improvement.
  • Resolve Issues: Address customer complaints, resolve supply shortages, and ensure prompt resolution of any issues that may arise.
  • Organize Inventory: Maintain accurate inventory levels, ensuring optimal stock levels and minimizing waste.
  • Supervise Staff: Supervise and coordinate the activities of sales associates, providing guidance and support as needed.
  • Manage Cash: Verify and manage cash handling procedures, ensuring accurate and secure processing.
  • Oversee Payroll: Coordinate payroll administration, ensuring timely and accurate payment of staff.
  • Conduct Performance Reviews: Conduct regular performance reviews, providing feedback and coaching to improve staff performance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail environment.
  • Language: English.
  • Work Hours: 30 hours per week.

A1 INDIAN GROCERY offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.

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