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Culinary Operations Supervisor

3 months ago

Whistler, British Columbia, Canada Golden Goose Holdings Ltd. Full time
Position Overview

The Culinary Operations Supervisor is responsible for overseeing the daily activities of food preparation and service within a dynamic environment. This role involves managing staff, ensuring quality standards, and maintaining efficient operations.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of food service personnel, including training in sanitation and safety protocols.
  • Quality Assurance: Ensure that all food and service adhere to established quality control standards.
  • Operational Planning: Develop methods to meet work schedules and prepare budgets and cost estimates for meal preparation.
  • Customer Relations: Address and resolve customer complaints or concerns to maintain high satisfaction levels.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, and prepare reports as needed.
  • Food Delivery Oversight: Supervise the assembly of trays and the delivery of food trolleys to ensure timely service.
Work Environment

This position is set in a fast-paced, often noisy environment where physical demands include standing for extended periods, bending, and walking. The role requires flexibility and the ability to work under pressure to meet tight deadlines.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within food services.
  • Skills: Strong interpersonal and communication skills, with a focus on client satisfaction and teamwork.
Work Conditions

Employees in this role will work a schedule of 30 to 40 hours per week, requiring the ability to manage a team of 5-10 individuals, including food and beverage servers, kitchen helpers, and food preparers.