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Operations Branch Leader

3 months ago

Kenora District, Canada Parkland Corporation Full time

Position Overview

Attractive Benefits. Meaningful Perks. Exceptional Value.

  • A workplace where you can steer your career towards your desired growth and direction.
  • Discounts available at fuel stations nationwide.

Role Summary:

The Branch Manager position is accountable for the comprehensive performance of the business unit, which encompasses achieving key corporate objectives and targets. This role oversees daily operations and drives sales revenue by nurturing existing customer relationships and engaging potential clients.

Key Responsibilities:

  • Ensure compliance with Health, Safety & Environmental regulations, ensuring all team members adhere to work hours and safe practices.
  • Provide coaching and development opportunities for the team, ensuring effective succession planning.
  • Foster a positive work environment aligned with company values, policies, and best practices.
  • Oversee daily branch operations to guarantee all tasks are executed efficiently and correctly.
  • Drive sales revenue generation.
  • Analyze financial statements and budgets, addressing concerns to meet planned targets. Evaluate branch finances and operations to enhance productivity and reduce costs.
  • Manage relationships with current customers and proactively reach out to potential clients.
  • Coordinate product ordering for the branch when inventory is low and manage stock levels to ensure timely replenishment. Supervise the monthly inventory process to maintain accurate product balances.
  • Provide product knowledge and solutions to customers and staff as necessary.
  • Ensure the maintenance of branch property and equipment, confirming everything is accounted for and operational.
  • Coordinate service requirements with vendors, including delivery, janitorial services, rentals, and maintenance.
  • Maintain an updated understanding of relevant handbooks associated with the business.
  • Regularly liaise with various stakeholders, including the Regional Manager, other branches, and internal departments.
  • Participate in the company’s bidding processes by collaborating through various channels to create and finalize proposals; assess the success of these processes and utilize similar methods to establish accounts.
  • Address customer inquiries regarding pricing and deliveries by reviewing relevant details and listening to complaints, ensuring discussions remain calm and constructive; develop solutions that meet customer needs to sustain business relationships.
  • Assign, review, coordinate, and schedule employee tasks, including managing leaves and vacations; conduct interviews for prospective employees, recommend candidates, and make hiring decisions; implement disciplinary actions and conduct performance evaluations; establish work priorities and determine staffing needs.

Qualifications:

  • Bachelor's degree and/or over 5 years of progressive experience in operations management, business accounting, marketing, and sales.
  • Desirable industry knowledge related to energy distribution.
  • Strong emphasis on customer service.
  • Excellent communication, organizational, and analytical abilities.
  • Proven leadership skills with a friendly and approachable demeanor.
  • Valid driver's license with a clean driving record.
  • Safety-oriented mindset.
  • Proficient with technology, including MS Office Suite.
  • Willingness to work after hours as needed to support business operations.

Are You a Humble, Hungry, and Smart Individual?

Do others view you as a grounded achiever? Someone who thinks creatively and consistently aims to exceed expectations? If so, you would be a valuable addition to our team.

We Value Your Contribution:

We are dedicated to providing equal opportunities to all applicants. If you require accommodations due to a disability, you will have the chance to inform us when scheduling your interview.

Inclusion Matters:

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to collaborate as one team across various regions is essential to our success. We embrace our authentic selves daily and create space for each other's unique contributions.

Our Employee Resource Groups (ERGs) and Affinity Networks empower us to implement strategies that foster a proactive culture of diversity, equity, inclusion, and ultimately – belonging.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and strive to build equitable partnerships and opportunities with Indigenous communities.

Important Note:

Candidates must be legally eligible to work in the country where they applied. Unfortunately, we are unable to sponsor employment visas at this time.

Please be aware that final candidates for this position will be required to undergo a confidential pre-employment background check, which may include educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.