Business Operations Leader

3 months ago

Kamloops, British Columbia, Canada EMCO Corporation Full time

About EMCO Corporation

With a legacy spanning over 115 years, EMCO Corporation stands as a premier national wholesale distributor specializing in plumbing, HVAC, waterworks, and industrial products tailored for the construction sector. Our commitment to delivering top-notch and innovative products is integral to supporting residential, commercial, and infrastructure projects across Canada.

At EMCO Corporation, we prioritize sustainable solutions that benefit our customers and the communities we serve. Our dedicated and passionate workforce is the cornerstone of our success. We empower our employees to take ownership and drive meaningful change within our organization by fostering a culture of innovation and excellence in customer service.

Work Environment

We provide a vibrant, fast-paced, and collaborative workplace. Our team operates on shared core values, supporting one another's growth and development. As a member of our team, you will have the opportunity to enhance your skills through continuous training, embrace innovation, and collaborate with enthusiastic colleagues from diverse backgrounds. We are a collective of motivated individuals committed to exceeding the expectations of our customers.

Position Overview

As the Business Operations Leader, you will oversee and drive all operational activities at the Profit Centre. Your primary responsibility will be to expand the business while ensuring sustained profitability.

Key Responsibilities:

  • Achieve sales, gross profit, and profit-sharing objectives through the recruitment, development, training, coaching, evaluation, and management of the Profit Centre Team.
  • Identify potential customer accounts, set sales targets for those accounts, and hold the sales team accountable for achieving these targets.
  • Analyze financial reports and data; devise and implement strategies to boost sales and margins, enhance productivity, and manage assets and expenses effectively.
  • Build community relationships to gain market insights, increase market share, and explore new opportunities.
  • Ensure the Profit Centre consistently meets or exceeds customer service expectations.
  • Take charge of all marketing initiatives and purchasing agreements.
  • Adhere to safety regulations at all customer locations and within the Profit Centre.
  • Safeguard and maintain all Profit Centre assets, including buildings, vehicles, equipment, inventory, and receivables.
  • Perform additional tasks as directed by the Regional Manager or President.

Qualifications:

Educational Background:

  • College and/or University degree.

Experience:

  • A minimum of 3 years in wholesale distribution.
  • A minimum of 2 years in a management or leadership capacity.

Skills:

  • Valid driver's license with a clean driving record.
  • Proficient in Microsoft Office applications.
  • Strong work ethic and high integrity standards.
  • Entrepreneurial mindset with a drive for success.
  • Excellent interpersonal skills with the ability to make sound business decisions.
  • Ability to foster a positive team environment, motivating all team members to perform at their best and achieve high levels of customer and teammate satisfaction.
  • Desire to pursue operational excellence.
  • Understanding of purchasing and inventory management processes.
  • Ability to learn and utilize the relevant software systems for order processing.
  • Capability to operate material handling equipment.

Preferred Skills:

  • Previous experience or knowledge of plumbing and building products sold at the Profit Centre.
  • Familiarity with the construction industry.
  • Experience with Trend and Eclipse software.

Why Choose EMCO Corporation?

EMCO Corporation is among Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer numerous opportunities for career growth and development, supported by a culture that values your contributions.

We provide:

  • Mentorship and on-the-job training.
  • Growth potential with competitive salary, benefits, and profit-sharing opportunities.
  • A career with a stable company that upholds strong core values.
  • Participation in our pension plan with employer contributions.
  • Work-life balance and flexible scheduling.

EMCO Corporation is an equal opportunity employer.

We are dedicated to fostering a workplace free from discrimination, harassment, and barriers, allowing all employees to reach their full potential. Our commitment to diversity, equity, and inclusion ensures that all employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, place of origin, sex, sexual orientation, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by law.

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