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Product Advisor

2 months ago


Brampton, Ontario, Canada OpenRoad Auto Group Full time
About OpenRoad Auto Group

We are a leading automotive retail group in Canada, representing 21 brands across 34 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.

Job Title: Product Advisor

We are seeking a highly motivated and customer-focused Product Advisor to join our team at Brampton East Toyota. As a Product Advisor, you will be responsible for providing exceptional customer service, promoting new business, and selling new and pre-owned vehicles.

Key Responsibilities:
  • Provide exceptional customer service by determining each prospective client's vehicle needs and promoting new business.
  • Sell new and pre-owned vehicles, and demonstrate vehicles to customers.
  • Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
  • Be thoroughly familiar with all products, including features, specifications, prices, colours, options, and standard equipment.
  • Use closing techniques effectively and deliver new and pre-owned vehicles to customers.
  • Introduce customers to Service Department personnel to emphasize the quality and efficiency of the dealership's service operations.
  • Set goals for each month's productivity and follow all dealership processes and procedures.
Requirements:
  • Good interpersonal skills and ability to communicate with others.
  • Ability to work effectively with all levels of the organization.
  • Must be highly self-motivated and have strong computer skills.
  • Effective negotiation skills and ability to make sound decisions.
  • A Current OMVIC License and a valid Ontario Driver's License with a good driving record.
About the Role

This is an exciting opportunity to join a dynamic and progressive company that values its employees and customers. As a Product Advisor, you will have the opportunity to work with a variety of OEM brands, receive comprehensive training, and enjoy a competitive compensation package.

We offer a comprehensive extended health and dental plan, tailored around Associate wellness, and recognition and engagement events. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.