Application Support Specialist
2 weeks ago
BURNCO Rock Products Ltd is a leading supplier of aggregate construction materials in Canada and the US, with a rich history of supporting family values and building for the next generation.
Our MissionWe are committed to excellence in all aspects of our business, from sourcing high-quality materials to delivering exceptional customer service.
Job SummaryWe are seeking a highly skilled Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and ensuring seamless system performance.
Key Responsibilities- Provide timely and effective technical support to customers via phone, email, or in-person
- Identify and resolve technical issues, escalating complex problems to senior team members as needed
- Collaborate with cross-functional teams to develop and implement process improvements
- Stay up-to-date with industry trends and emerging technologies to enhance our support capabilities
To be successful in this role, you will need:
- Strong technical skills, with a focus on application support and troubleshooting
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
- Proven problem-solving skills, with the ability to analyze complex issues and develop effective solutions
- Ability to work in a fast-paced environment, with a strong attention to detail and commitment to quality
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Calgary, Alberta, Canada BURNCO Rock Products Ltd Full timeAbout UsBURNCO Rock Products Ltd is a leading supplier of aggregate construction materials in Canada and the US, with a rich history of supporting family values and building for the next generation.Our MissionWe are committed to excellence in all aspects of our business, from sourcing high-quality materials to delivering exceptional customer service.Job...
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Calgary, Alberta, Canada BURNCO Rock Products Ltd Full timeAbout UsBURNCO Rock Products Ltd is a leading supplier of aggregate construction materials in Canada and the US, with a rich history of supporting family values and building for the next generation.Our MissionWe are committed to excellence in all aspects of our business, from sourcing high-quality materials to delivering exceptional customer service.Job...
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