Field Service Technician

3 days ago


Saskatchewan, Canada Arch Staffing Full time
Job Summary

The Field Service Technician is a critical role within our organization, responsible for ensuring the optimal performance of our clients' equipment. As a skilled technician, you will travel to various locations to diagnose and repair complex machinery, providing exceptional customer service and support.

Key Responsibilities
  • Troubleshoot and Repair Equipment: Utilize your technical expertise to identify and resolve issues with machinery, ensuring minimal downtime and maximum productivity.
  • Conduct Regular Inspections: Perform thorough inspections of equipment to prevent potential problems and ensure compliance with safety regulations.
  • Provide Excellent Customer Service: Communicate effectively with clients to understand their needs and provide timely solutions, building strong relationships and trust.
  • Stay Up-to-Date with Industry Developments: Participate in ongoing training and professional development to stay current with the latest technologies and best practices.
Requirements
  • Technical Expertise: Possess a strong understanding of mechanical systems, including engines, electrical systems, hydraulics, and more.
  • Problem-Solving Skills: Demonstrate the ability to analyze complex problems and develop effective solutions.
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to work effectively with clients and colleagues.
  • Physical Demands: Be able to lift up to 35 pounds frequently and 50 pounds occasionally, with the ability to stand for extended periods and travel to various locations.
Working Conditions

The Field Service Technician will work in a variety of environments, including dealership repair shops, offices, and customer locations. Frequent travel is required, with the ability to work independently and as part of a team.



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