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General Manager

2 months ago

Trinity NL, Canada Fun Land Full time
General Manager Job Description

Fun Land, a leading provider of entertainment and hospitality services, is seeking a seasoned General Manager to oversee the daily operations of our local business unit. As a key member of our management team, you will be responsible for formulating strategic plans, managing staff, and enforcing policies to ensure the success of our business.

Key Responsibilities:
  • Develop and implement business strategies to drive revenue growth and improve operational efficiency
  • Lead and manage a team of staff, including recruitment, training, and performance management
  • Oversee financial management, including budgeting, forecasting, and financial reporting
  • Ensure exceptional guest experiences through effective customer service and quality control
  • Partner with the Fun Land HR/Recruiting/Training team to maintain staffing levels and handle staff-related matters
  • Embed and utilize business intelligence tools to inform decision-making
  • Handle customer complaints, issues, or questions as needed
  • Be on-call for special projects or holidays
Requirements:
  • Bachelor's degree in business or an equivalent combination of relevant education and experience
  • At least five years of management experience in the amusement and hospitality industry
  • Ability to work weekends and holidays
  • Valid driver's license required
What We Offer:
  • Dental insurance
  • Paid training
  • Flexible scheduling, including 2 out of 3 days Friday, Saturday, and Sunday, and 2 mid or close shifts per week

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.