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Global Payroll Operations Manager
2 months ago
We are seeking a seasoned HR Operations Manager to lead multiple HR functions related to global payroll services, global benefits, and day-to-day interactions with our customers.
The ideal candidate will be detail-oriented, a natural self-starter, and be able to adapt to our ever-evolving software as we develop it to provide a best-in-class platform for our customers.
Key Responsibilities:
- Accurately execute multi-country payroll functions for all customers
- Assist in benefits administration, employee onboardings and offboardings
- Independently resolve customer payroll and benefit related concerns as the needs arise
- Develop and maintain competency in the areas of international HR and international payroll
- Partner with other key stakeholders to design and maintain payroll processes across third-party payroll service providers
- Communicate across multiple departments to help maintain continuity in our customer experience
- Continuously evaluate payroll processes and systems for efficiency and scalability
Requirements:
- 5+ years in an HR or payroll role within a SaaS startup or the fintech industry
- Experience with multiple payroll platforms and international payroll experience a plus
- Experience with benefits providers and administration
- Deep expertise with employee onboarding and offboarding policies and procedures
- Detail oriented and able to work independently with little supervision, as well as working effectively in a team environment
- Exceptional written and verbal communication skills
- Hands-on, can-do mentality, comfortable in fast-paced environments
About the Team:
- We're an early stage company and we love to collaborate in person 5 days a week in our Toronto HQ (downtown across from Union Station)
- We offer a healthy benefits & perks package, including lunch everyday
- Customers are the heart of our business, we're obsessed with our customers, and that drives the bulk of our decisions
- We're taking on tough, global problems within the intersection of HRtech, Fintech & Legaltech that don't have easy solutions. You'll have an impact here
- We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support
