Claims Consultant, Surety

7 days ago

Calgary, Alberta, Canada Intact Financial Corporation Full time
About the Role

We are seeking a highly skilled and experienced Claims Consultant, Surety to join our team at Intact Financial Corporation. As a key member of our National Surety Claims Department, you will play a critical role in the management and handling of Surety claims, including Contract Surety, Commercial Surety, Developer Surety, and Home Warranty.

Key Responsibilities
  • Oversee and handle complex claims on surety bonds, including assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations.
  • Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
  • Work closely with your Manager to develop and recommend strategies in the file handling and resolution of claims.
  • Provides coaching to file handlers working on a specific exposure related to a complex default.
  • Follow industry trends and collaborates with the Management team to develop strategies to proactively manage those trends.
  • Can effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
  • Demonstrates strong negotiating and problem-solving skills and following through to execution and resolution of a claim.
  • Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
  • Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
  • Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
  • Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business including internal and external stakeholders to ensure smooth relationships and delivering a second-to-none experience driven from our core values.
Requirements
  • Legal degree is required.
  • Minimum of 5-10 years of surety claim experience.
  • Management, coaching, and mentoring experience is an asset.
  • Positive attitude while adapting to changing priorities and taking ownership of work.
  • Can adapt to a constantly changing environment and drive changes as needed.
  • Self-starter with the ability to work independently under minimal supervision.
  • Excellent analytical and decision-making skills with attention to detail.
  • High level of accountability, integrity, and confidentiality.
  • Flexibility with travel, as required.
What We Offer
  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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