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Head of Business Insights

3 months ago


Toronto, Ontario, Canada IG Wealth Management Full time

Division: IG Client Experience

Location: Toronto or Winnipeg

IGM Financial Inc. stands as one of Canada's foremost diversified wealth and asset management firms, overseeing approximately $271 billion in total assets under management. The organization offers a comprehensive suite of financial planning and investment management services aimed at assisting over two million Canadians in achieving their financial aspirations. Its operations are primarily conducted through IG Wealth Management and Mackenzie Investments.

With a distinctive business model anchored in leading brands and a multi-channel distribution strategy, we are IG Wealth Management. For over 90 years, we have evolved into one of the largest and most esteemed companies in Canada, recognized for delivering exceptional advice, experiences, and outcomes tailored to our clients throughout their lifetime.

At IG Wealth Management, our vision is to foster financial confidence. This role presents an opportunity to cultivate a career within a prominent organization that encourages both professional and personal growth. We take pride in being acknowledged as one of Canada's Top Employers by Mediacorp Canada Inc., empowering our employees with the necessary tools to thrive in a remote work environment while prioritizing resources for physical and mental wellness.

You will be part of a team that believes our success is intrinsically linked to the success of our clients, collaborating to realize our collective potential. Our team is dedicated to excellence, continuously developing and sharing skills and knowledge. You can make a meaningful impact for our clients and contribute to a caring team environment. We are committed to providing a hybrid work setting when applicable.

IG Wealth Management champions diversity in the workplace, committed to conducting business inclusively. We encourage applications from all qualified candidates representing the diversity present across Canada, including racialized individuals, women, Indigenous persons, persons with disabilities, the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, as well as all who can contribute to the further diversification of ideas.

Head of Business Insights

Reporting to the Vice President of Advisor Experience Strategy & Insights, the Head of Business Insights is tasked with comprehending IG Wealth Management's business cycle and articulating insights to senior leadership regarding the impact of policies and business practices on results. While the role will derive insights from reporting and dashboards, technical data expertise is not a prerequisite. The incumbent will collaborate with department heads to enhance their reporting and dashboard capabilities, aiming to improve the effectiveness of IGWM dashboard reporting to yield deeper insights. The role involves innovatively integrating data, technology, and other methodologies to uncover and deliver valuable insights for IG Wealth Management.

KEY RESPONSIBILITIES:
  1. Monitor and analyze all facets of IG Wealth Management and the Wealth Management sector, including but not limited to the sales cycle, regulatory landscape, and operational processes.
  2. Spearhead the transformation of IG Wealth Management Business Insights through collaboration with various IGWM reporting functions and the IGM Data Office.
  3. Identify new opportunities in Business Insights by engaging with IGWM business leaders and key stakeholders, determining the optimal approach for utilizing both new and existing data while sharing the insights gained.
  4. Present data insights to the IG Operating Committee and department heads regarding key performance indicators (KPIs) to facilitate strategic discussions, KPI achievement, and management of Advisor network performance.
  5. Participate in IGWM strategic initiatives, collaborating with project Business Leads to effectively establish and monitor project effectiveness KPIs.
  6. Develop trend analyses to inform both long-term and short-term business model decisions.
  7. Provide confidential guidance and operational leadership to the Client & Advisor Experience leadership team on financial, business reporting, and analytical matters.
  8. Lead a team of business analysts responsible for the design, implementation, and management of Business Insights, dashboards, and analytics.
REQUIRED KNOWLEDGE/SKILLS:
  1. A minimum of 5 years of experience in the Wealth Management sector.
  2. Proven track record of successfully leading a dynamic team focused on understanding the Wealth Management landscape and utilizing dashboards and reporting tools to generate business insights.
  3. Responsible for managing relationships with IGWM reporting functions across all business departments.
  4. Innovative, analytical, and creative thinker with demonstrated problem-solving capabilities.
  5. Proven leadership, management, and implementation skills are essential.
  6. Professional designations such as CPA, CGA, CMA, CFA, or an MBA would be advantageous.

We appreciate all applicants for their interest in IG Wealth Management; however, only those selected for an interview will be contacted.

IG Wealth Management is an accessible employer committed to providing a barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will assist you in meeting your needs.