Senior HCM Payroll Functional Analyst

2 weeks ago

Toronto, Ontario, Canada High Cliff Partners Inc. Full time

About the Role:

We are seeking a highly skilled and experienced Senior HCM Payroll Functional Analyst to join our team at High Cliff Partners Inc. in a full-time permanent position. This role will be based in Toronto and will involve a hybrid work setting.

  • Key Responsibilities:
  • Implement and support HCM and Payroll solutions: The ideal candidate will have hands-on experience in at least two end-to-end implementations and support projects, with a deep understanding of Canadian payroll tax rules and regulations.
  • Collaborate with stakeholders: Works closely with business process leads and end users to understand project and enhancement requirements, works with other functional team members, as well as with the development team in design, build, and implementation of functionality to satisfy business requirements.
  • Ensure solution alignment: Work with the Solution architect to ensure that the specific functionality compliments the overall technical vision for a particular solution.
  • Manage application design: Manage application design according to business processes and requirements.
  • Develop functional specifications: Create functional specifications and assist with technical specification.
  • Deliver functional system enhancements: Work with the Technical / Development team to deliver functional system enhancements.
  • Ensure application security: Work with the internal application security team to ensure that correct application access roles and permissions are created and maintained.
  • Provide training and support: Create or provide input for the creation of required training materials as needed.
  • Investigate and resolve issues: Act as liaison with internal clients for troubleshooting: investigate, analyze, and solve software problems for production incidents.
  • Configure application functionality: Configure application functionality for any requirement/enhancement.
  • Perform testing and quality assurance: Document and execute Unit Testing and System Integration testing.
  • Coordinate with QA team: Coordinate with the QA Lead and QA Team to ensure appropriate QA testing.
  • Collaborate with internal IT departments: Collaborate with other internal IT departments to ensure optimal work processes are followed.
  • Provide post-implementation support: Provide support and expertise after go-live of the initial rollout projects.
  • Ensure best practices: Ensure current-day best-practices are followed for the application and or underlying infrastructure (Servers, Databases, security etc.).
  • Comply with change management processes: Comply with Application and IS change management processes and expediate changes as needed for high priority issues.
  • Work with vendors: Work closely and productively with application support/implementation vendor for day-to-day work or any other work.
  • Participate in audits: Participate in Internal, Customer and Regulatory Audits if required.
  • Prepare documentation and training materials: Preparing documentation and training materials as needed
  • Strong multitasking skills: Strong multitasking skills with ability to manage multiple deliverables and projects at the same time.
  • Experience and qualifications: 5 to 10 years' experience with configuration in HCM & Payroll functional area. University Degree in Computer Science or related area from an accredited institution.
  • Key skills and abilities: Demonstrate a in a high-demanding environment, where managing multiple priorities, resolving issues promptly, and meeting challenging timelines in a fast-paced work setting are essential aspects of the role. Possess strong problem-solving skills and the ability to think on their feet to address urgent payroll-related issues efficiently. Strong decision making, analytical, troubleshooting and communication skills. Excellent communication skills and strong interpersonal skills. Construction industry experience is an asset. Proficient with Microsoft suite products. Demonstrated ability to perform business impact assessments and troubleshoot complex integration issues. Demonstrated ability to provide timely services to customers to maintain high satisfaction levels. Demonstrated experience in gathering business requirements. Helping educate end users on alternatives for system configuration and design. Supporting clients through decision making and process design. Ensuring deliverables are completed within deadlines. Ensuring the quality of deliverables meet expectations. Acting as a subject matter expert on project.
  • Requirements: Must be legally authorized to work in Canada.

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