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Senior Network Services Analyst

3 months ago

Nanaimo, British Columbia, Canada Island Health - Vancouver Island Health Authority Full time

Position Overview

In alignment with the Vision, Purpose, and Values of Island Health - Vancouver Island Health Authority, ensuring patient safety is a collective responsibility that is integral to all functions within the organization. The commitment to enhancing quality and safety is a fundamental aspect of this role.

Reporting directly to the Manager of Network Services, the Lead Technical Analyst is responsible for guiding a team of Technical Analysts and plays a key role in the daily management, strategic planning, execution, and operational provision of Network Services. This role involves coordinating, evaluating, and formulating plans to meet the daily support needs of Network Services. Additionally, the Lead Analyst is tasked with implementing best practices and process standards for support and providing ongoing direction to Technical Analyst staff assigned to both technical support and project initiatives.

The Lead Analyst engages in configuration, installation, technical assistance, problem-solving, and change management related to the data communications network of the organization. This position is crucial for addressing intricate issues associated with the design, configuration, deployment, integration, and management of the components necessary for maintaining network connectivity across various devices, including servers, workstations, telephones, terminals, printers, and an array of clinical and administrative peripherals.

Qualifications:Education, Training, and Experience

A degree or diploma in Computer Science from a recognized institution, along with four years of recent, relevant experience, or an equivalent combination of education, training, and experience.

Skills and Abilities
  • Effective verbal and written communication skills.
  • Strong interpersonal skills for effective collaboration.
  • Physical capability to fulfill the responsibilities of the role.
  • Excellent organizational skills.
  • Proficiency in operating related technical equipment.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Information Technology
Industries
  • Healthcare Services