Optical Retail Store Manager
2 months ago
Job Summary: We are seeking a highly skilled Store Manager to lead our LensCrafters team and deliver exceptional customer experiences.
Key Responsibilities:
- Lead and motivate a high-performing team to achieve sales goals and provide outstanding customer service.
- Develop and implement strategies to drive store performance, including sales growth, customer engagement, and operational efficiency.
- Partner with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs.
- Ensure all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment.
Requirements:
- High School graduate or equivalent.
- State licensure (if applicable) and/or ABO Certification in non-licensed states.
- 4+ years management/supervisory experience.
- Comprehensive knowledge from operations, processes and business implications.
- Strong influencing and negotiating skills.
- Team building and management skills.
- Knowledge of current optical theory and merchandise.
- Strong communicator and listener.
- Strong basic math skills (addition, subtraction, multiplication, division).
- Sales skills.
- Familiarity with cash register, computers and calculators.
- Ability to manage time under aggressive deadlines.
Preferred Qualifications:
- College degree or equivalent.
- LensCrafters Final Inspector Certification.
- LensCrafters Quality, Fitting and Adjusting Program.
- Previous experience in customer service and retail.
- Knowledge of current store merchandise.
- High level of business acumen to include detailed knowledge of LC Dashboard.
What We Offer:
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica Group is an Equal Opportunity Employer.
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