Optical Retail Store Manager
1 month ago
Job Summary: We are seeking a highly skilled Store Manager to lead our LensCrafters team and deliver exceptional customer experiences.
Key Responsibilities:
- Lead and develop a high-performing team to achieve sales goals and provide outstanding customer service.
- Analyze sales data and implement action plans to improve store performance.
- Partner with the Doctor of Optometry to elevate the customer and patient experience.
- Ensure operational excellence, including inventory management and visual merchandising.
- Maintain a safe and FUN working environment by implementing and maintaining Company-approved safety programs.
Requirements:
- High School graduate or equivalent.
- State licensure (if applicable) and/or ABO Certification in non-licensed states.
- 4+ years management/supervisory experience.
- Comprehensive knowledge of operations, processes, and business implications.
- Strong influencing and negotiating skills.
- Team building and management skills.
- Knowledge of current optical theory and merchandise.
- Strong communicator and listener.
- Strong basic math skills (addition, subtraction, multiplication, division).
- Sales skills.
- Familiarity with cash register, computers, and calculators.
- Ability to manage time under aggressive deadlines.
Preferred Qualifications:
- College degree or equivalent.
- LensCrafters Final Inspector Certification.
- LensCrafters Quality, Fitting, and Adjusting Program.
- Previous experience in customer service and retail.
- Knowledge of current store merchandise.
- High level of business acumen to include detailed knowledge of LC Dashboard.
What We Offer:
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica Group is an Equal Opportunity Employer.
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