Optical Retail Store Manager

1 month ago


Ottawa, Ontario, Canada EssilorLuxottica Group Full time
Store Manager Job Description

Job Summary: We are seeking a highly skilled Store Manager to lead our LensCrafters team and deliver exceptional customer experiences.

Key Responsibilities:

  • Lead and develop a high-performing team to achieve sales goals and provide outstanding customer service.
  • Analyze sales data and implement action plans to improve store performance.
  • Partner with the Doctor of Optometry to elevate the customer and patient experience.
  • Ensure operational excellence, including inventory management and visual merchandising.
  • Maintain a safe and FUN working environment by implementing and maintaining Company-approved safety programs.

Requirements:

  • High School graduate or equivalent.
  • State licensure (if applicable) and/or ABO Certification in non-licensed states.
  • 4+ years management/supervisory experience.
  • Comprehensive knowledge of operations, processes, and business implications.
  • Strong influencing and negotiating skills.
  • Team building and management skills.
  • Knowledge of current optical theory and merchandise.
  • Strong communicator and listener.
  • Strong basic math skills (addition, subtraction, multiplication, division).
  • Sales skills.
  • Familiarity with cash register, computers, and calculators.
  • Ability to manage time under aggressive deadlines.

Preferred Qualifications:

  • College degree or equivalent.
  • LensCrafters Final Inspector Certification.
  • LensCrafters Quality, Fitting, and Adjusting Program.
  • Previous experience in customer service and retail.
  • Knowledge of current store merchandise.
  • High level of business acumen to include detailed knowledge of LC Dashboard.

What We Offer:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica Group is an Equal Opportunity Employer.



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