Store Supervisor Lead

1 week ago

Vancouver, British Columbia, Canada URBAN CHOICE MARKET LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at URBAN CHOICE MARKET LTD. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Store Operations: Establish and maintain efficient store layouts, manage inventory levels, and ensure accurate stock counts.
  • Customer Service: Foster a positive and welcoming store environment, responding to customer inquiries and resolving any issues that may arise.
  • Financial Management: Manage cash handling, process transactions, and maintain accurate records.
  • Team Management: Supervise and coordinate the activities of sales associates, providing guidance and support as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong attention to detail.
Work Environment

As a Retail Store Supervisor at URBAN CHOICE MARKET LTD., you will work in a dynamic and fast-paced retail environment. You will be required to stand for extended periods, work under pressure, and maintain a high level of productivity.

Personal Qualities
  • Client Focus: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Efficient Interpersonal Skills: Foster positive relationships with colleagues, customers, and vendors.
  • Flexibility: Adapt to changing store conditions, priorities, and deadlines.
  • Reliability: Ensure accurate and timely completion of tasks and responsibilities.
  • Team Player: Collaborate with colleagues to achieve store goals and objectives.
Support for Newcomers and Refugees

We are committed to creating a welcoming work environment for newcomers and refugees. As a Retail Store Supervisor, you will assist with immediate settlement needs, such as housing, transportation, and storage.

Support for Youths

We provide awareness training to employees to create a welcoming work environment for youth. As a Retail Store Supervisor, you will play a key role in promoting diversity and inclusion in our store.

Support for Indigenous People

We provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers. As a Retail Store Supervisor, you will be responsible for promoting and supporting these initiatives.

Support for Visible Minorities

We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities. As a Retail Store Supervisor, you will be responsible for promoting and supporting these initiatives.

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