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Retail Store Manager

2 months ago


Port Hardy, Canada Port Hardy Town Pantry Full time
About the Role

We are seeking a highly skilled Retail Store Supervisor to join our team at Port Hardy Town Pantry. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign sales floor staff to duties and ensure they are equipped to provide exceptional customer service.
  • Hire, train, and develop a team of sales associates to meet the needs of our customers.
  • Manage inventory levels, including ordering merchandise and authorizing returns.
  • Establish and maintain a safe and organized work environment.
  • Prepare and analyze sales reports to inform business decisions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Supervise and coordinate the activities of sales floor staff, ensuring they are working efficiently and effectively.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.