Client Relations Associate

4 weeks ago


SaintJeansurRichelieu, Quebec, Canada Savers Value Village Full time

Position: Customer Support Specialist at Village des Valeurs

Village des Valeurs, a member of the Savers family, is a leading global retailer specializing in high-quality, gently used apparel, accessories, and household goods. Our sustainable business model focuses on the buying, reselling, and recycling of items, significantly reducing waste and promoting environmental responsibility. Additionally, we partner with over 100 nonprofit organizations by purchasing their donated goods, thereby generating essential funding for community programs and services.

With over 300 locations operating under various brands, including Value Village, Village des Valeurs, Savers, 2nd Avenue, and Unique, we are committed to making a positive impact.

Role Overview:

As a Customer Support Specialist at Village des Valeurs, your primary responsibility will be to deliver outstanding service to our customers, donors, and colleagues. We offer both full-time and part-time opportunities for this role.

Key Responsibilities:

  • Fostering an inclusive environment that celebrates diverse backgrounds and perspectives within the team.
  • Engaging with a mission-driven organization that contributes positively to the environment and local communities.
  • Participating in ongoing professional development and growth opportunities tailored to employee career aspirations.

Benefits Offered:

  • Thorough onboarding and training from the outset.
  • Access to internal training resources through Savers University, ensuring comprehensive development programs for all team members.
  • Group health insurance options, including medical, dental, vision, and prescription coverage.
  • Company-sponsored life insurance for enhanced security and peace of mind.
  • Support initiatives for smoking cessation, diabetes management, and on-demand healthcare services.
  • Retirement savings plan with substantial company contributions.
  • Paid time off to enjoy personal interests and activities.
  • Mental health resources to promote overall well-being.


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