Client Relations Associate

4 weeks ago

SaintAugustindeDesmaures, Quebec, Canada American Iron & Metal Full time

Company Overview

Become part of the thriving AIM family.

The American Iron & Metal Company (AIM) stands as a premier entity in the metal recycling sector, boasting over 125 locations and a workforce of 3,500 individuals globally. Our success over the past 86 years is a testament to the commitment of our team and the unwavering trust of our clientele.

Join the AIM workforce, a dynamic team that has diversified into various business segments, including metal recycling (AIM Recycling), construction waste management (AIM Eco-Centre), solder assembly production (AIM Solder), deconstruction services (AIM Delsan), and vehicle recycling (Kenny U-Pull). We are dedicated to fostering environmental sustainability and contributing to a greener future.

Our approach is straightforward: we excel in what we do.

What We Provide:

  • Starting hourly wage of $19;
  • Guaranteed job stability;
  • Group health insurance after 3 months;
  • Incentive bonus program;
  • Dental coverage;
  • Group RRSP after 6 months;
  • Employee support services;
  • Holiday break during Christmas;
  • Complimentary parking;
  • Social club activities;
  • Meals available for $4/day;
  • Work attire provided after 3 months;
  • Community events (BBQs, snowmobile outings, raffles, etc.).

Position Overview:

AAIM is on the lookout for a Client Relations Associate to join our team at the St-Augustin branch. The successful candidate will be responsible for delivering outstanding customer service while managing administrative responsibilities.

Responsibilities Related to Weighing:

  • Measure materials accurately;
  • Complete delivery documentation using TRUX and Recy software;
  • Prepare shipping and receiving paperwork;
  • Monitor material shipments;
  • Generate analytical reports;
  • Perform additional related tasks as necessary.

Customer Service Responsibilities:

  • Respond to phone inquiries and log transportation requests;
  • Input container rental needs into the TRUX system;
  • Deliver exceptional service to suppliers and customers;
  • Carry out other related duties as required.

Qualifications:

  • A minimum of 1 year of relevant experience in a similar role;
  • Experience in the transportation or metal recovery sector is advantageous.

Desired Skills:

  • Collaborative team player with strong interpersonal skills;
  • Dedicated, responsible, and self-sufficient;
  • Highly organized;
  • And a friendly demeanor :)

Additional Information:

  • Hourly wage starting at $19;
  • Full-time, permanent role;
  • Standard working hours from Monday to Friday, 8:30 AM to 5:00 PM.

The American Iron & Metal Company and its subsidiaries are committed to providing equal employment opportunities. The masculine form is used solely for brevity. Only candidates selected for an interview will be contacted.

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