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Food Service Team Lead

2 months ago

Brantford, Ontario, Canada Little Caesars Pizza Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Little Caesars Pizza. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food preparation and presentation.

Key Responsibilities
  • Leadership and Supervision
    • Direct and supervise a team of food service staff to ensure efficient and effective food preparation and presentation.
    • Establish and maintain a positive and productive work environment.
  • Quality Control
    • Ensure that all food and beverages meet our high standards of quality and presentation.
    • Conduct regular quality control checks to identify areas for improvement.
  • Operations Management
    • Develop and implement efficient systems and processes to manage food preparation and presentation.
    • Monitor and control food costs and inventory levels.
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit regular reports on food sales, inventory, and customer feedback.
    • Maintain accurate records and files as required.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a food service or restaurant environment.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.
    • Ability to maintain confidentiality and handle sensitive information.
Working Conditions
  • Work Schedule
    • 35 to 40 hours per week.
  • Work Language
    • English.