Senior Software Engineer Python/JS F/H

2 months ago


Canada Aitopics Full time $129,264 - $171,478
Transform Customer Service with AI-Powered Automation

At Ada, we're revolutionizing customer service with our AI-powered automation platform. As a Senior Software Engineer on our team, you'll play a crucial role in executing our roadmap and delivering a messaging platform that drives more volume to our AI-driven CX platform.

We're looking for a skilled engineer with expertise in backend technologies, including Python and JavaScript. Experience with databases like MongoDB, PostgreSQL, and ElasticSearch, as well as in-memory stores like Redis, is a must. Additionally, you should have a good understanding of CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems, including VoIP protocols and contact center technologies.

As a key member of our team, you'll provide insightful feedback, foster a collaborative community, and teach others new skills. We're committed to optimizing our communication, collaboration, and work ethic for the digital world. With flexible working hours, you'll have the freedom to determine a schedule that fits your style and the requirements of your role.

We believe in creating a workplace that's inclusive and equitable for all. We strongly encourage applications from people with diverse backgrounds and identities, including BIPOC, LGBTQ2S+ individuals, immigrants, and people with disabilities. If you're passionate about AI-powered customer service automation and want to join a team that's shaping the future of customer experience, we'd love to hear from you.



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