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Sales Associate III
2 months ago
About the Role:
The Sales Associate III is a key member of our sales team, responsible for delivering exceptional customer service and driving sales results. As a Sales Associate III, you will be the face of our brand, working closely with customers to understand their needs and provide personalized solutions.
Key Responsibilities:- Provide exceptional customer service, ensuring a positive and memorable experience for every customer
- Drive sales results through effective sales strategies and techniques
- Maintain a thorough knowledge of our products and services, including features, benefits, and current offerings
- Stay up-to-date on fashion trends and competitor activity, using this knowledge to inform sales strategies and recommendations
- Work collaboratively with the sales team to achieve sales goals and objectives
- Maintain a clean and organized sales floor, ensuring a positive and inviting shopping environment
- Process customer transactions efficiently and accurately, including purchases, returns, and exchanges
- Support cash-wrap operations as needed, including processing transactions and handling customer inquiries
- 1-3 years of previous sales experience, preferably in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet
- Ability to lift and carry up to 25 pounds, and occasionally lift and carry product/cartons up to 50 pounds
- Ability to work a flexible schedule, including nights, weekends, and holidays
Tapestry, Inc. is an equal opportunity and affirmative action employer, committed to hiring and developing the best people. We pride ourselves on creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.