Financial Aid Specialist and Outreach Coordinator
6 hours ago
Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor's degrees and 11 apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.
A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA's Top 100 employers and one of Canada's Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times. ", "h3": "POSITION INFORMATION", "ul": [{"li": "Full-time Support Staff Position Opportunity
Department: Financial Aid and Awards
Hours: 35 hours per week (1) one hour lunch; Mon – Fri (8:30 am – 4:30 pm)
Reporting To: Manager Financial Aid & Awards
Campus Location: Oshawa"}, {"li": "In consultation with the Manager, Financial Aid and Awards (FAA), the incumbent will be responsible to support FAA daily operations i.e. coaching, information sharing, working with internal departments and community agencies to schedule outreach initiatives. Assist students in attaining their educational goals by providing support with financial related issues. Collaborating campus wide, the incumbent will plan and coordinate outreach to internal and community stakeholders aligned with other campus initiatives. The incumbent is responsible to develop, coordinate and deliver, presentations and workshops promoting a variety of financial aid programs and awards. Positively representing DC to prospective students, parents and external community agencies while conducting and participating in outreach activities. The incumbent will be required to conduct off-site visits, be available to work evenings and weekends as required. The incumbent is the departments social media ambassador, liaising internally and externally to disseminate communications, training staff campus wide regarding financial aid services, award opportunities and to understand the escalation process and when to triage to the next level for complex financial aid issues."}], "h3": "Financial and Awards – Student/Staff Support", "ul": [{"li": "Coach students on an individual basis and in group sessions on financial aid matters, bursaries, budgeting and personal financial management by asking probing questions and providing a range of options and possible outcomes."}, {"li": "Interpret and apply academic and government financial aid policy to evaluate and determine student eligibility for all programs including full and part time financial aid, awards, emergency funding, bursaries and employment programs."}, {"li": "Review and assess conditions for students with immediate financial challenges and accommodate through tuition fee deferrals, food or book vouchers, emergency bursaries or referral to extremal financial supports."}, {"li": "Determine student eligibility for internal, external and government scholarships and grants."}, {"li": "Coach and advise students on non-routine financial aid and appeal cases, assisting in the preparation for submission and reviewing of documentation for acceptability"}, {"li": "Review and makes decisions on OSAP and bursary appeal cases that are within the authority of the Financial Aid Office."}, {"li": "Provide budget counselling to clients and when appropriate refer to outside sources of financial assistance programs."}, {"li": "Plan, promote and execute financial aid activities that support recruitment, retention, and individual financial literacy of students. ", "li": "Work with academic advisors to support retention and continued financial support of at-risk students."}, {"li": "Provide proactive support to individuals in distress to prevent physical or mental injury or harm. Make referrals to appropriate DC or external services and supports."}, {"li": "Coach students on repayment options available to student borrowers, repayment assistance programs and on maintaining good standing on outstanding loan debt. ", "li": "Verify the accuracy of financial aid entitlements"}, {"li": "Analyze and verify student registration, academic status, academic progress and eligibility for student aid programs"}, {"li": "Approve distribution of financial aid loans, grants and bursaries in compliance with Ministry Policies."}, {"li": "Work and verify multiple queues within the OSAP system that support the accuracy, eligibility, assessment and release of government aid funding."}, {"li": "Evaluates and reports academic progress resulting from withdrawals, failures, drops in course load, and multiple program changes."}]}
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