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Client Solutions Specialist
3 months ago
Emcosorel, a leader in premium plumbing solutions, is an expanding organization that fosters a supportive and enjoyable work environment. We are in search of individuals eager to become part of a friendly, cohesive, and energetic team.
We prioritize work-life balance and assist our employees in their personal and professional growth - Opportunities for advancement are available.
Job Overview:
The position of a client solutions specialist involves addressing customer needs and ensuring their satisfaction by providing suitable solutions. The individual will need to possess comprehensive knowledge of the products offered and will be accountable for meeting sales targets. Our main goal is to deliver exceptional service to our clients and allow them to experience the quality of our company and our team.
This role offers the opportunity to engage in remarkable projects, participate in events, travel, and training sessions to remain informed about the latest developments.
Key Responsibilities:
• Welcome clients courteously and assist them throughout their projects.
• Stay informed about new products and services through ongoing training.
• Exhibit curiosity and a proactive approach in finding solutions.
• Foster a positive work environment that emphasizes teamwork.
Qualifications:
• Bilingual in French and English.
• Strong team spirit and a positive attitude.
• Enthusiastic about customer service.
• Adaptable and resourceful.
• Excellent communication skills and an active listener.
• Ability to manage priorities effectively and adapt to changing circumstances.
Additional Information:
• Full-time position, 40 hours per week, Monday to Friday.
• Competitive salary, benefits package, pension plan, and annual profit-sharing.
• Employee assistance program available: access to psychologists, legal and financial advisors, coaching, etc.
• Various perks provided by the company: meals, seasonal tire changes, training sessions, and supplier events.
• On-site gym and shower facilities, relaxation area.
• Supportive work environment with a strong team spirit.
• Convenient access to public transportation.
Emcosorel is an equal opportunity employer committed to creating a workplace free from discrimination, harassment, and barriers, where all employees can reach their full potential. We are dedicated to diversity, equity, and inclusion in our workforce. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, place of origin, sex, sexual orientation, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by law. We welcome applications from all members of minority groups, women, Indigenous peoples, persons with disabilities, members of sexual minority groups, neurodiverse individuals, and others who can contribute to the diversification of ideas.
