Healthcare Coordinator

1 month ago


Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time
Job Title: Client Relations and Patient Safety Coordinator

We are seeking a highly skilled and detail-oriented Client Relations and Patient Safety Coordinator to join our team at the Winnipeg Regional Health Authority.

Job Summary:

The Client Relations and Patient Safety Coordinator will provide support to the Manager, Client Relations and Engagement WRHA, and collaborate with other members of the Client Relations team and Quality Improvement & Patient Safety Unit. The successful candidate will be responsible for intake, assessment, referral, or resolution of requests from patients, clients, residents, families, and the public.

Key Responsibilities:
  • Intake, assessment, referral, or resolution of requests from patients, clients, residents, families, and the public.
  • Intake, assignment, designation, and entry of patient safety events.
  • Correspondence with Manitoba Health and Seniors Care for completion of assigned processes.
  • Entry and management of files in RL Solutions (Risk and Feedback).
Requirements:
  • Minimum of three years of experience in a healthcare setting/health information services.
  • Experience using RL Solutions (Risk or Feedback modules) is an asset, as well as proficiency in spreadsheets, databases, and other computer systems.
Preferred Qualifications:
  • Undergraduate degree or diploma in a health-related discipline.
  • Medical terminology is an asset.
Working Conditions:

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check, and Adult Abuse Registry Check as conditions of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT.

Interviewed candidates may be called upon to participate in a skills assessment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.



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